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Refund Policy

raphil_logo_white.jpgIf you are not satisfied with our product, we will be happy to take it back under following terms and conditions:

   * Please report your concern within 24 hours of receiving the product.
   * We will deduct a 15% re-stocking fee.
   * Product has to be in unused condition.
   * Customer will be responsible for sending back the product including shipping charges.
   * Credit will only be issued if above mentioned terms and conditions are fullfilled. 

 

*Note: If you are interested in placing a bulk order you are most welcome to request a sample to be sent to you for review. You just have to pay the shipping and we will dispatch the free sample to you.

 

If you have any questions please feel free to contact by telephone or through our contact request form HERE.

 
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